7 Steps to Drive Employee Engagement
Employee engagement goes beyond mere satisfaction—it's about emotional commitment and enthusiasm towards organizational goals. Forbes and Gallup offer distinct perspectives on this crucial aspect of workplace dynamics.
- According to Forbes, “employee engagement is the emotional commitment the employee has to the organization and its goals… [not] employee satisfaction!”
- Gallup states that “Employee engagement is the involvement and enthusiasm of employees in their work and workplace.”
Actionable steps:
- Get on the same page - it is important to have an understanding of expectations with your team. Ask for their career objectives (i.e. to earn income, develop skills, make an impact, etc).
- Make communication easy - Create a centralized hub to ask for subs, learn about developments in the business, and learn new skills
- Prioritize Wellbeing - Explore accessible new ways to offer benefits for part-time workers, be thoughtful about schedules (ex. having consistent schedules; creating schedules 2 weeks in advance to enable your staff to plan accordingly; avoiding scheduling the same person to close one night and open the next morning, etc.)
- Give recognition - Offer thoughtful and specific acknowledgement. Remember to give shout outs to highly devoted members of your team!
- Prioritize realignment - Hold frequent 1:1 check-ins with your team to stay connected to their personal goals and what is important to them. Find ways to align their goals with fulfilling the goals of the business.
- Provide space for skill development - Provide valuable training in the form of micro-lessons so training and development are a part of the everyday tasks and culture. Consider providing your team with a stipend for them to enroll in courses that interest them and are related to their duties.
- Be accessible - Did you know that the best teams spend 25% more time discussing non-work matters with their colleagues? Having some downtime with your team throughout the workday is a necessity to forge deep relationships and connections.